Karen McGrane on The Big Web Show

A really great episode. McGrane’s got some important things to say about publishing and advertising, the iPad and user experience, content-management systems and the “publishing workflow” that companies of all kinds must now have. (I also like this line from co-host Jeffrey Zeldman: “If you start with content strategy, and then design your system, that’s going to make a lot of sense. But what [companies] start with instead is an entrenched IT department that’s still standardized on IE6…”)